At Website Legends, we are dedicated to providing high-quality digital services, including website design, development, SEO, and online marketing solutions. Our goal is to ensure client satisfaction while protecting the time, effort, and resources invested in every project. Please read this refund policy carefully before engaging our services.
Clients are eligible for a full refund only if the request is made before the project officially begins.
Once the project has started—whether through planning, research, design, development, or any preparatory work—refunds will no longer be available. This ensures that our team’s time and effort are fairly compensated.
Once the project has commenced, no refunds will be issued under any circumstances. This includes, but is not limited to:
After the initial design is delivered, the client is required to review and approve it.
Approval must be provided via:
Once approved, the client is considered to have accepted the project direction. After this point, no refund requests will be entertained, as the work reflects the client’s confirmed approval.
Refund requests based on:
will not be accepted once the project has started.
We strongly encourage clients to finalize all internal decisions before initiating the project.
It is the client’s responsibility to ensure that:
Any delays or dissatisfaction caused by miscommunication or internal changes cannot be used as grounds for a refund.
Our services are intangible and involve specialized expertise, time, and resources.
Once work has commenced, the services cannot be returned, and therefore, refunds are not applicable.
By engaging Website Legends, clients acknowledge and agree to this refund policy.
We strongly recommend discussing any concerns regarding project scope, pricing, or deliverables before the project begins to ensure transparency and mutual understanding.